How long does each therapy session last?
Each Therapy Session lasts between 50 mins to 1 hr
What happens if there is a Power Cut or Technical Difficulties while using Zoom in a Session?
If it is at the beginning of a session, I would reschedule another session for free.
If it was in the middle of a session and if the client doesn't mind I would continue Over the Phone.
I can't attend during the Opening Hours, what happens then?
If you can not attend during the Opening Hours, I would try my best to work around your Schedule.
What happens if my Phone/Laptop/iPad dies during an online session?
Before an online session, it is your job to have your Phone/Laptop/iPad charged and ready to go at the start of the session.
I booked my session a week in advance, I don't think I will remember it...
Don’t worry, I got you covered. I always text my clients the night before Reminding them of their session.
My child is attending Therapy. Do I find out how the session went?
Without breaking Confidentiality, after each U18 Therapy session, I speak with the parent.
Example: I might say 'Marie, misses going shopping with you since you had another child. Bring her shopping someday just you two and treat her for the day'